Understand the needs, the blockages of the customers, and propose a solution that satisfies them, meets their expectations and pleases them.
About Christophe Kaestli
Christophe Kaestli has been part of MSECB network for years and he is among the most experienced and respected auditors. He has focused his career mainly in Quality Management System, portrayed in his actual certifications as Lead Auditor for ISO 9001 and ISO 13485.
Mr. Kaestli has broad academic education and diverse, while in-depth, experiences in business processing and functioning. In addition, he graduated from the Swiss Institute of Technology in microtechnic with majors in hi-tecH material, sensors and software which are the core of most Programmable Electrical Medical System (PEMS). Mr. Kaestli has pursued his management skills with a Masters in Finance and a Doctorate in Business & Administration.
From a professional development he has worked on product conformity and management system with SGS. In 2008, he has created CertiConseil and since has been assisting companies with the development and the conformity of their Medical Devices. While in 2017, he has taken the steps to have his expertise assessed through PECB Lead Implementer certification.
The Covid-19 has instigated numerous developments where hardware and software D&D must be secure (risk analysis of the device, software and usability). Since 2021, Mr. Kaestli has been acting as an ISO 13485 MSECB Lead Auditor. Medical Devices enjoy a rapid growth and there are needs for conformity: to integrate the hardware and software, to conduct an analysis review of the Medical Device, the software (LCA Analysis), MD engineering usability, IT configuration and IT security for MDaaS and/or cloud based solution.
Christophe Kaestli’s experience in auditing and MSECB
The audit, along with certificate are two tangible services provided by MSECB. Both determine the perception of the quality of our service. The emphasis must be on communication by listening, avoiding any apriorism, prejudice, connecting with customers, and being rigorous in compliance requirements.
In MSECB there are outstanding individuals, who are highly cooperative, very professional, and always there to help you.
MSECB’s dedicated team are so helpful in providing support to their network:
- When drafting a quote, the support team is very efficient at returning their review within the time frame, which put us in a pleasant position to negotiate with prospects and sign them as clients.
- When returning the audit report, the technical review is done within a very short time and the client is then readily informed.
- MSECB is able to make miracles: it is important to mention a case where a client was able to get their final certificate in less than 36 hours after the certification audit. The client was then qualified for the tender he was aiming for.
MSECB Auditor Profile
Since 2018, Christophe Kaestli has been conducting audits on behalf of MSECB as a Fully Approved MS Auditor. With great professionalism he has led many certification audits for ISO 9001 and ISO 13485 standards. Impartiality, objectivity, and punctuality are some of the qualities that characterize him as an auditor. We are honored to have Christophe Kaestli part of MSECB Auditors Network.
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